Open 10am-5pm, Monday - Saturday!

Ordering, Shipping & Returns

Order online, or pickup in store.

You can return most new, unused items within 30 days from the time of purchase for a refund of the original purchase price. In store only. Returned items must be new/unused, and in the original box and/or packaging with all tags included. There are no returns on parts that have been installed.  

BikeHouse Store Location:

1000 Bristol Street North, Suite 26
Newport Beach, CA 92660

Phone: (949)316-4216

Email: [email protected]

Please note the following exceptions:

  • New, unused items purchased with Affirm financing must be returned within 60 days from the time of purchase.
  • For complete bike returns please contact one of our team members for more information.

Returns are not accepted on the following:

  • Nutritional/food products
  • Custom-assembled products (a complete bike built of components you selected, a wheel build, etc.)
  • Used or damaged merchandise. Learn more about our Warranty Policy
  • All gift card sales are final and cannot be redeemed or exchanged for cash, except where required by law.