Order online, or pickup in store.
You can return most new, unused items within 30 days from the time of purchase for a refund of the original purchase price. In store only. Returned items must be new/unused, and in the original box and/or packaging with all tags included. There are no returns on parts that have been installed.
BikeHouse Store Location:
1000 Bristol Street North, Suite 26
Newport Beach, CA 92660
Email: [email protected]
Please note the following exceptions:
- New, unused items purchased with Affirm financing must be returned within 60 days from the time of purchase.
- For complete bike returns please contact one of our team members for more information.
Returns are not accepted on the following:
- Nutritional/food products
- Custom-assembled products (a complete bike built of components you selected, a wheel build, etc.)
- Used or damaged merchandise. Learn more about our Warranty Policy
- All gift card sales are final and cannot be redeemed or exchanged for cash, except where required by law.